Effective Date: March 1 2025
At Wogo Inc. (“Wogo”, “we”, “our”, or “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile applications, and related services (collectively, the “Services”).
By using Wogo, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following categories of information:
Personal Information:
- Name, email address, phone number, mailing address
- Driver’s license number and related identification
- Payment information (billing address, credit/debit card or ACH info)
Usage and Device Information:
- IP address, device type, browser, operating system
- App usage statistics, logs, and preferences
Location Information:
- With your permission, we may collect GPS-based location data for vehicle delivery, tracking, and pickup/drop-off purposes.
Vehicle and Rental Data:
- Rental history, mileage, driving behavior (if applicable), maintenance status
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our rental and membership services
- Verify your identity and eligibility to rent a vehicle
- Process payments and send transaction confirmations
- Deliver cars to your chosen location
- Offer customer support and respond to inquiries
- Send important updates, marketing, and promotional content (you may opt out at any time)
- Comply with legal obligations
3. How We Share Your Information
We may share your information with:
- Payment processors (e.g., Stripe) to handle transactions
- Insurance partners for coverage verification and claims
- Delivery or maintenance partners who help operate the service
- Government or law enforcement authorities, if required by law or legal process
We do not sell your personal information to third parties.
4. Your Rights and Choices
You may:
- Access or update your personal information via your account
- Request deletion of your account or data by contacting us
- Opt out of promotional communications via the unsubscribe link or in-app settings
5. Data Retention
We retain your personal data as long as your account is active and for a reasonable period afterward for legal, operational, or analytical purposes.
6. Security
We implement industry-standard measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission or storage is 100% secure.
7. Children’s Privacy
Wogo’s services are not intended for individuals under 13. We do not knowingly collect data from children.
8. Third-Party Services
Our Services may include features provided by third parties, such as:
- Google Maps for navigation and location services
- Stripe for payment processing
These providers have their own privacy policies governing data use.
9. Changes to This Policy
We may update this Privacy Policy occasionally. If we make significant changes, we’ll notify you via email or app notification. Continued use of our Services after changes constitutes acceptance.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Wogo Inc.
Email: contact@wogocar.com
Website: https://wogocar.com